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Shipping & Returns
Free shipping on orders of $50 or more, $8.95 flat rate under $50. 30-day returns on unused pieces. Damaged or missing items are on us.
- ShippingFree on orders of $50 or more; $8.95 flat rate under $50. Contiguous U.S.
- Ship windowEstimates on product pages; tracking by email
- Returns30 days on unused pieces in original packaging
Shipping
Free shipping on orders of $50 or more
Shipping is free when your merchandise total is $50 or more, within the contiguous United States. Orders under $50 ship for a flat $8.95. Where we have one, the product page shows an estimate of when the piece ships and when it usually arrives; the carrier sets the final delivery date.
Furniture and freight pieces
Cabinets, buffets, and other large pieces travel by freight carrier. They ship free at any order total, within the contiguous United States. We email you to schedule a delivery window. Questions about delivery access? Email us before you order.
Freight pieces are final sale: they can't be returned for a change of mind. If one arrives damaged, it's on us like any other piece.
Processing time
Each product page shows a dispatch estimate when available. Dispatch is when the package leaves the warehouse, not the day it arrives. We’ll let you know if an order is delayed.
Fulfillment
Orders ship directly from our fulfillment partner’s warehouse to your address. You will receive tracking by email when your order ships.
Delivery
We currently ship anywhere within the contiguous United States. We do not yet ship to Alaska, Hawaii, or international addresses.
Delivery time is additional to the dispatch estimate and varies by carrier and destination. Use your tracking link for the carrier’s current arrival estimate.
Order tracking
Track your package using the link in your shipping confirmation email. If you haven't received tracking by the end of the dispatch estimate, contact us at support@yourhomedecorshop.com and we'll look into it.
Damaged or missing items
If something arrives damaged or an item is missing, contact us within 7 days of delivery. Include your order number and a photo of the damage or packing slip. We'll review the claim and arrange a replacement or refund as appropriate.
Returns
Changed your mind? Return unused pieces in their original packaging within 30 days of delivery for a refund of the merchandise price. Return shipping is paid by you, and the original shipping charge isn't refunded.
How to return
- Email support@yourhomedecorshop.com with your order number and the pieces you're sending back.
- We'll reply with a return authorization number and the address to ship to.
- Write the number on the outside of the box and ship it with any carrier you like.
Returns that arrive without an authorization number can't be matched to an order, so we can't refund them.
Final sale
Furniture and other freight pieces can't be returned for a change of mind.
Damaged or missing items are different: those are on us. See above, and tell us within 7 days of delivery.
Exchanges
We don't swap items directly. Return the piece you have and order the one you want; availability changes, so we can't hold a specific item.
Refund processing
Refunds go back to the original payment method once the return arrives and is checked, usually within a few business days. We'll confirm by email.
Questions?
Reach out at support@yourhomedecorshop.com — or visit our Contact page. We typically respond within one business day.
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