Help
Shipping & Returns
Free shipping on orders of $100 or more, $8.95 flat rate under $100. 30-day returns on unused pieces. Damaged or missing items are on us.
- ShippingFree on orders of $100 or more; $8.95 flat rate under $100. Contiguous U.S.
- Ship windowSee the dispatch estimate on each product page
- Returns30 days on unused pieces in original packaging
Shipping
Free shipping on orders of $100 or more
Shipping is free when your merchandise total is $100 or more, within the contiguous United States. Orders under $100 ship for a flat $8.95. Each product page shows when the piece ships and when it usually arrives; the carrier sets the final delivery date.
Furniture and freight pieces
Cabinets, buffets, and other pieces that travel by freight can't be ordered online yet. Their product pages say so. Contact us and we'll quote delivery for the piece you want.
Processing time
Each product page shows a dispatch estimate when available. Dispatch is when the package leaves the warehouse, not the day it arrives. We’ll let you know if an order is delayed.
Fulfillment
Orders ship directly from our fulfillment partner’s warehouse to your address. You will receive tracking by email when your order ships.
Delivery
We currently ship anywhere within the contiguous United States. We do not yet ship to Alaska, Hawaii, or international addresses.
Delivery time is additional to the dispatch estimate and varies by carrier and destination. Use your tracking link for the carrier’s current arrival estimate.
Order tracking
Track your package using the link in your shipping confirmation email. If you haven't received tracking by the end of the dispatch estimate, contact us at support@yourhomedecorshop.com and we'll look into it.
Damaged or missing items
If something arrives damaged or an item is missing, contact us within 5 days of delivery. Include your order number and a photo of the damage or packing slip. We'll review the claim and arrange a replacement or refund as appropriate.
Tax
Orders shipped to an Ohio address include Ohio sales tax. We don't collect sales tax on orders shipped to other states. Any tax and your final total show on the payment page before you pay.
Returns
Changed your mind? Return unused pieces in their original packaging within 30 days of delivery for a refund of the merchandise price. Email support@yourhomedecorshop.com with your order number and we'll send return instructions. Return shipping is paid by you, and the original shipping charge isn't refunded.
Damaged or missing items are different: those are on us. See above, and tell us within 5 days of delivery.
Please wait for instructions before sending anything back, so we can match the return to your order.
Exchanges
We don't swap items directly. Return the piece you have and order the one you want; availability changes, so we can't hold a specific item.
Refund processing
Refunds go back to the original payment method once the return arrives and is checked, usually within a few business days. We'll confirm by email.
Questions?
Reach out at support@yourhomedecorshop.com — or visit our Contact page. We typically respond within one business day.
Need a hand with an order?